Terms of Service | Harmony Home Shared Living - Chicago, IL
Terms & Conditions

Terms and Conditions

Harmony Home Shared Living

Effective Date: April 12, 2026

Effective Date: April 12, 2026

Harmony Home Shared Living ("Harmony Homes," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, website, advertisements, applications, and communications.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to provide housing services and improve user experience, including:

A. Personal Information:

  • Full name
  • Phone number
  • Email address
  • Current and previous address
  • Employment and income details
  • Government-issued identification, if required for housing approval

B. Housing and Application Information:

  • Current living situation
  • Rental history
  • Credit-related information, if applicable
  • Housing preferences, including shared or private room, location, and budget

C. Automatically Collected Information:

  • IP address
  • Device type and browser information
  • Website activity and usage data
  • Interaction with advertisements and landing pages

2. How We Use Your Information

Harmony Homes uses your information to:

  • Process housing inquiries and applications
  • Match you with suitable housing options
  • Schedule tours and communicate with you
  • Provide customer support
  • Improve services, operations, and user experience
  • Conduct marketing and advertising campaigns
  • Comply with legal and regulatory obligations

3. Consent to Communication

By submitting your information through our website, advertisements, forms, or application pages, you expressly consent to be contacted by Harmony Homes via phone calls, text messages (including automated messages), and email communications regarding housing opportunities, scheduling, updates, and related services. Standard message and data rates may apply.

You may opt out at any time by replying STOP to text messages or by contacting us directly.

4. Sharing and Disclosure of Information

Harmony Homes does not sell, rent, or trade your personal information.

We may share your information with:

  • Property owners, landlords, and housing partners within our network
  • Trusted third-party service providers, such as CRM systems, communication platforms, and marketing tools
  • Legal or regulatory authorities when required by law

All third parties are expected to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies, including tools such as Meta Pixel and Google Analytics, to analyze user behavior, improve website functionality, and deliver targeted advertising.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

6. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Websites

Our services may contain links to third-party websites. Harmony Homes is not responsible for the privacy practices or content of such external sites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact Information

Harmony Home Shared Living
Chicago, Illinois
Phone: (708) 466-7322
Email: [email protected]

11. Media and Testimonial Release

By voluntarily submitting testimonials, reviews, photos, videos, or other content to Harmony Homes, you grant permission for Harmony Homes to use such materials for marketing and promotional purposes, unless otherwise requested in writing.

12. Legal Disclosure

Harmony Homes may disclose personal information without notice if required to do so by law or if such action is necessary to comply with legal obligations, protect and defend our rights or property, or ensure the safety of residents, staff, or the public.

13. Message Help & Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at:

14. Message Frequency

You will receive messages every week, and the frequency may vary based on your activity with us. Message frequency is determined by your engagement with our services, inquiries, and housing-related communications.

15. Age Restriction

By using this website and/or our services, you represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into a binding contract with us.

If you are under 18, you are not permitted to use our services or submit any personal information to us. If we discover that you have misrepresented your age, we reserve the right to terminate your access to the service immediately without notice.

16. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Read our Privacy Policy →

17. Carrier Liability Clause

"Carriers are not liable for delayed or undelivered messages."

Harmony Homes and its service providers are not responsible for any delays, failures, or non-delivery of text messages caused by wireless carriers, mobile network operators, or any third-party messaging services.